Privacy Policy

This Privacy Policy describes how Viacole ("we," "our," or "us") collects, uses, and shares information in connection with your use of our luxury marketplace platform, including our website, mobile applications, and related services (collectively, the "Services").

Information We Collect

How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services, including:

• Facilitating transactions between buyers and sellers
• Providing customer support and responding to inquiries
• Personalizing your experience and recommendations
• Ensuring platform security and preventing fraud
• Communicating important updates and marketing materials (with your consent)
• Complying with legal obligations

Information Sharing

We may share your information in the following circumstances:

• With other users: Your profile information and listing details are visible to other users as necessary for the marketplace functionality
• Service providers: We work with trusted third-party providers for payment processing, hosting, and analytics
• Legal requirements: We may disclose information when required by law or to protect our rights and safety
• Business transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and updating your personal information
• Requesting deletion of your data
• Opting out of marketing communications
• Porting your data to another service
• Lodging complaints with supervisory authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: