Terms and Conditions
Terms and Conditions
These Terms and Conditions govern your use of Viacole's luxury marketplace platform. By accessing or using our Services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our Services.
1. Acceptance of Terms
By accessing or using Viacole's platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all users of the platform, including buyers, sellers, and visitors.
2. Platform Description
Viacole is a luxury marketplace platform that facilitates the buying and selling of high-end assets including real estate, automotive, aviation, yachts, and collectibles. We provide the platform for transactions but are not a party to any transactions between users.
3. User Accounts
To access certain features of our platform, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your account credentials secure
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Listing and Selling
When listing items for sale, you agree to:
- Provide accurate and complete information about items
- Include high-quality, authentic images
- Set fair and reasonable prices
- Respond promptly to buyer inquiries
- Complete transactions in good faith
- Comply with all applicable laws and regulations
5. Buying and Transactions
When purchasing items, you agree to:
- Conduct due diligence on items before purchasing
- Communicate clearly and honestly with sellers
- Complete payments as agreed
- Provide accurate shipping and contact information
- Respect seller terms and conditions
6. Prohibited Activities
You agree not to:
- List counterfeit or fraudulent items
- Engage in price manipulation or market manipulation
- Harass, threaten, or defraud other users
- Violate any applicable laws or regulations
- Attempt to circumvent our security measures
- Use automated systems to access our platform
- Interfere with the proper functioning of our platform
7. Fees and Payments
We may charge fees for certain services, including listing fees, transaction fees, and premium features. All fees are clearly disclosed before you incur them. Payment processing is handled by third-party providers subject to their own terms.
8. Intellectual Property
Our platform, including its content, design, and functionality, is protected by intellectual property laws. You may not copy, modify, or distribute our content without express written permission.
9. Dispute Resolution
We encourage users to resolve disputes directly. If direct resolution is not possible, we may provide mediation services. For legal disputes, you agree to resolve them through binding arbitration in accordance with our dispute resolution procedures.
10. Limitation of Liability
To the maximum extent permitted by law, Viacole shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform or any transactions conducted through it.
11. Indemnification
You agree to indemnify and hold harmless Viacole and its affiliates from any claims, damages, or expenses arising from your use of our platform or violation of these terms.
12. Termination
We may terminate or suspend your account at any time for violation of these terms. You may also terminate your account at any time by contacting us. Upon termination, your right to use our platform ceases immediately.
13. Changes to Terms
We may update these terms from time to time. We will notify you of material changes by posting the updated terms on our platform. Your continued use after such changes constitutes acceptance of the new terms.
14. Governing Law
These terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].
15. Contact Information
If you have questions about these terms, please contact us at:
Viacole Ltd
Email: legal@viacole.co
Registered Address:
85 Great Portland Street
First Floor
London
W1W 7LT
Last Updated: August 5, 2025
